Use Case: AI-Driven RFI Automation Boosts Response Speed and Centralizes Regulatory Knowledge
EXECUTIVE SUMMARY
Court Square Group deployed an AI-driven solution that automated the zero-to-first draft generation of RFI responses with greater than 90% confidence, accelerating response times and consolidating knowledge from past submissions.
THE CLIENT
A global Contract Research Organization (CRO) focused on innovation and compliance in regulatory operations.
THE CHALLENGE
RFI and RFP response development was slow and inconsistent, with relevant content dispersed across different sources, making it difficult to reuse past work.
THE SOLUTION
The solution integrated RegDocs365™ with Docxonomy AI, allowing the client to pull data from historical submissions and internal systems to automate RFI responses. The solution remains behind the company firewall so that no data is inadvertently exposed to the internet.
THE RESULTS
The organization achieved 75–98% AI confidence levels in RFI response generation, reduced response time, centralized access to institutional knowledge, and integrated the system with Salesforce CRM. Confidence levels increase in efficiency as the machine learning algorithms increase the effectiveness of the model.
ABOUT COURT SQUARE GROUP
Court Square Group is a leading managed services technology company dedicated to empowering those who change lives. Our Audit Ready, Compliant Cloud™ (ARCC) infrastructure provides Life Science companies with the highest level of data integrity from pre-clinical to clinical and regulatory approval through manufacturing. We manage the 21CFR Part 11 validated infrastructure so you can focus on secure Clinical Collaboration & Content Management.
Our unique business-focused approach has supported many Life Science start-ups as well as some of the largest international Life Science companies. Our suite of solutions provides a secure, validated environment that creates, protects, and retains digital information, no matter the size of the need. Additionally, the expertise of our team can provide technical, compliance, and audit readiness support.